Scope
This Policy describes how we collect, use, disclose, and protect information when you visit spinalmobilitymo.site, request materials, or contact us. It is intended to meet common U.S. transparency expectations—including California, Colorado, Connecticut, Virginia, and Utah consumer privacy laws where applicable—and to summarize practices for visitors from other countries including the European Economic Area.
Information we collect
Identifiers such as name, email address, and phone number if you choose to provide it; commercial information such as products purchased; internet or other electronic network activity (for example browser type, referring URL, pages viewed); approximate geolocation derived from IP address; professional or employment-related information you include in forms; and inferences drawn from the above to improve our communications.
Sources
Directly from you, automatically through cookies or similar technologies when permitted, and from service providers that assist with hosting or analytics.
Why we use information (U.S. summary)
To fulfill orders, respond to inquiries, operate and secure our website, improve our programs, comply with law, enforce our terms, and send optional marketing when you have opted in.
Legal bases (EEA/UK visitors)
Where GDPR applies, we rely on contract necessity, legitimate interests that are not overridden by your rights, legal obligation, or consent for optional cookies and marketing, which you may withdraw at any time.
Disclosure of information
We may share information with vendors that provide hosting, email delivery, payment processing, or analytics under written agreements that limit use to our instructions. We may disclose information if required by lawful process or to protect rights, safety, or security.
Sale or sharing of personal information
We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising as defined under California law today. If our practices change, we will update this Policy and provide any legally required opt-out mechanism.
Your U.S. state privacy rights
Depending on your state of residence, you may have rights to access, delete, correct, or obtain a copy of certain personal information, and to appeal our response to a request. Submit requests via support@spinalmobilitymo.site or +1 (800) 864-8331. California residents should also review our California Privacy Notice.
Children’s privacy (COPPA)
Our website and programs are directed to adults who facilitate groups. We do not knowingly collect personal information online from children under 13 as defined by the Children’s Online Privacy Protection Act. If you believe we have collected information from a child under 13, contact us so we can delete it promptly.
Retention
We keep information only as long as needed for the purposes above, typically up to twenty-four months for routine customer service messages unless a longer period is required for taxes, disputes, or legal compliance. Server logs are rotated within approximately ninety days unless a security investigation requires a limited extension.
Security
We use administrative, technical, and organizational measures including encryption in transit, access controls, and vendor review. No method of transmission or storage is completely secure.
International visitors
If you access our site from outside the United States, your information may be processed in the United States where laws may differ. Where required, we rely on appropriate safeguards for cross-border transfers.
Changes
We may update this Policy and will revise the effective date above. For material changes, we will provide additional notice as required by law.