Frequently asked questions (U.S. facilitators)

Quick answers about licensing, customization, accessibility, shipping from Northern Virginia, and how we keep marketing language responsible.

Not legal or medical advice

These FAQs summarize our standard practices. Your attorney, HR partner, or clinician should review anything safety-critical. Read our Disclaimer before running paid ads to this content.

Do you certify health outcomes?

No. Materials describe behavioral scaffolding only. Organizations should consult licensed U.S. professionals for medical or mental health questions.

Can we translate the cards internally?

Yes, provided you retain attribution in the footer of each translated card. Send us a heads-up so we can share glossary notes.

How quickly do printed kits ship from Sterling?

Domestic ground orders typically leave our Sterling-area mail point within two business days. International customs timelines vary; we never promise carrier delivery dates we do not control.

What if someone needs a screen-based accommodation?

Adapt stage three with large-format e-ink readers or captioned audio. The principle is uninterrupted attention, not dogmatic device bans.

Do you store workshop reflections on your servers?

Only if you email them to us voluntarily. Default worksheets are designed to remain on your premises.